1-800-FLOWERS.COM: I am still on hold since this morning. It is no...
A 1-800-FLOWERS.COM customer review by GetHuman user ~none from November 27th, 2017
Background on ~none's case
GetHuman: ~none - can you tell our other 1-800-FLOWERS.COM customers when your case took place?
~none: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to 1-800-FLOWERS.COM, and if so, how?
GetHuman: And which of these common 1-800-FLOWERS.COM customer issues best describes the reason you wanted to talk to them?
(Shows ~none a list of common 1-800-FLOWERS.COM problems)
~none: "Change order" was why I was trying to call.
~none's review of 1-800-FLOWERS.COM customer service
GetHuman: So how would you sum up your experience for GetHuman's 1-800-FLOWERS.COM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none: I am still on hold since this morning. It is now *:**pm. II ordered flowers for my boss' family, got NO receipt, and can not get anyone on the phone.
GetHuman: Let's quantify your experience contacting 1-800-FLOWERS.COM. On a scale of 1 to 5, how easy is it go get help on a 1-800-FLOWERS.COM problem?
~none: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none: I'd give them a four out of five on communication.
GetHuman: And what about 1-800-FLOWERS.COM's ability to quickly and effectively address your problem?
~none: For that I would say one out of five.
GetHuman: And finally- any advice for other 1-800-FLOWERS.COM customers?
~none: Call them early in the day or late. Don't forget any personal or account information you might need for 1-800-FLOWERS.COM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none taken from his 1-800-FLOWERS.COM customer service problem that occurred on November 19th, 2017.