24 Hour Fitness: I CALLED A TOTAL OF * TIMES.. AND ******* ANSWE...
A 24 Hour Fitness customer review by GetHuman user ~NEW MEMBER OF LA FITNESS from November 21st, 2017
Background on ~NEW MEMBER OF LA FITNESS's case
GetHuman: ~NEW MEMBER OF LA FITNESS - can you tell our other 24 Hour Fitness customers when your case took place?
~NEW MEMBER OF LA FITNESS: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to 24 Hour Fitness, and if so, how?
GetHuman: And which of these common 24 Hour Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~NEW MEMBER OF LA FITNESS a list of common 24 Hour Fitness problems)
~NEW MEMBER OF LA FITNESS: "Cancel membership" was why I was trying to call.
~NEW MEMBER OF LA FITNESS's review of 24 Hour Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's 24 Hour Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NEW MEMBER OF LA FITNESS: I CALLED A TOTAL OF * TIMES.. AND ******* ANSWER.. DAMM THIS LAME AS NUMBER...!!! HATE EVERYMINUTE..
GetHuman: Let's quantify your experience contacting 24 Hour Fitness. On a scale of 1 to 5, how easy is it go get help on a 24 Hour Fitness problem?
~NEW MEMBER OF LA FITNESS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NEW MEMBER OF LA FITNESS: I'd give them a four out of five on communication.
GetHuman: And what about 24 Hour Fitness's ability to quickly and effectively address your problem?
~NEW MEMBER OF LA FITNESS: For that I would say five out of five.
GetHuman: And finally- any advice for other 24 Hour Fitness customers?
~NEW MEMBER OF LA FITNESS: Call them early in the day or late. Don't forget any personal or account information you might need for 24 Hour Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NEW MEMBER OF LA FITNESS taken from his 24 Hour Fitness customer service problem that occurred on November 18th, 2017.