6PM Shoes: I had sent an email to Customer Service without...
A 6PM Shoes customer review by GetHuman user ~KathyO from November 19th, 2017
Background on ~KathyO's case
GetHuman: ~KathyO - can you tell our other 6PM Shoes customers when your case took place?
~KathyO: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to 6PM Shoes, and if so, how?
GetHuman: And which of these common 6PM Shoes customer issues best describes the reason you wanted to talk to them?
(Shows ~KathyO a list of common 6PM Shoes problems)
~KathyO: "Overcharge/Strange charge" was why I was trying to call.
~KathyO's review of 6PM Shoes customer service
GetHuman: So how would you sum up your experience for GetHuman's 6PM Shoes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KathyO: I had sent an email to Customer Service without a response. This phone number was the way to go. Thank you!
GetHuman: Let's quantify your experience contacting 6PM Shoes. On a scale of 1 to 5, how easy is it go get help on a 6PM Shoes problem?
~KathyO: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KathyO: I'd give them a four out of five on communication.
GetHuman: And what about 6PM Shoes's ability to quickly and effectively address your problem?
~KathyO: For that I would say five out of five.
GetHuman: And finally- any advice for other 6PM Shoes customers?
~KathyO: Call them early in the day or late. Don't forget any personal or account information you might need for 6PM Shoes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KathyO taken from his 6PM Shoes customer service problem that occurred on November 16th, 2017.