AARP: They answered quickly, it was a little hard to...
A AARP customer review by GetHuman user ~Bob Loblaw from November 25th, 2017
Background on ~Bob Loblaw's case
GetHuman: ~Bob Loblaw - can you tell our other AARP customers when your case took place?
~Bob Loblaw: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Loblaw a list of common AARP problems)
~Bob Loblaw: "Coverage question" was why I was trying to call.
~Bob Loblaw's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Loblaw: They answered quickly, it was a little hard to hear them because they use headsets. Everyone I spoke to was helpful.
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
~Bob Loblaw: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Loblaw: I'd give them a three out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
~Bob Loblaw: For that I would say four out of five.
GetHuman: And finally- any advice for other AARP customers?
~Bob Loblaw: Call them early in the day or late. Don't forget any personal or account information you might need for AARP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Loblaw taken from his AARP customer service problem that occurred on November 16th, 2017.