ACN: They were great, solved it right away. Go to t...
A ACN customer review by GetHuman user ~Happy Customer from November 2nd, 2017
Background on ~Happy Customer's case
GetHuman: ~Happy Customer - can you tell our other ACN customers when your case took place?
~Happy Customer: Yes. It was evening, on October 27th.
GetHuman: Did you reach out to ACN, and if so, how?
GetHuman: And which of these common ACN customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Customer a list of common ACN problems)
~Happy Customer: "Cancel service" was why I was trying to call.
~Happy Customer's review of ACN customer service
GetHuman: So how would you sum up your experience for GetHuman's ACN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Customer: They were great, solved it right away. Go to their website, customer service number is right there. This sounds fishy.
GetHuman: Let's quantify your experience contacting ACN. On a scale of 1 to 5, how easy is it go get help on a ACN problem?
~Happy Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Customer: I'd give them a three out of five on communication.
GetHuman: And what about ACN's ability to quickly and effectively address your problem?
~Happy Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other ACN customers?
~Happy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for ACN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Customer taken from his ACN customer service problem that occurred on October 27th, 2017.