AT&T U-Verse: Only people leaving good reviews are actual wor...

A AT&T U-Verse customer review by GetHuman user ~Blah blah from November 27th, 2017

Background on ~Blah blah 's case

GetHuman: ~Blah blah - can you tell our other AT&T U-Verse customers when your case took place?
~Blah blah : Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to AT&T U-Verse, and if so, how?
~Blah blah : I used the 800-288-2020 number I found for on the GetHuman AT&T U-Verse customer phone number page I was on: AT&T U-Verse Customer Service Phone Number
GetHuman: And which of these common AT&T U-Verse customer issues best describes the reason you wanted to talk to them?
(Shows ~Blah blah a list of common AT&T U-Verse problems)
~Blah blah : "Refund" was why I was trying to call.

~Blah blah 's review of AT&T U-Verse customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T U-Verse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blah blah : Only people leaving good reviews are actual workers. They are scam artist and promise a free visa gift card if you sign up then all the sudden it's "expried" with no proof! Worst company ever to be with and can't wait to get out of it for anything else will be heaven compared to how rude and unhelpful they are. Waste of money and time and effort.
GetHuman: Let's quantify your experience contacting AT&T U-Verse. On a scale of 1 to 5, how easy is it go get help on a AT&T U-Verse problem?
~Blah blah : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blah blah : I'd give them a two out of five on communication.
GetHuman: And what about AT&T U-Verse's ability to quickly and effectively address your problem?
~Blah blah : For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T U-Verse customers?
~Blah blah : Call them early in the day or late. Don't forget any personal or account information you might need for AT&T U-Verse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blah blah taken from his AT&T U-Verse customer service problem that occurred on November 18th, 2017.

AT&T U-Verse

2.27 of 5 stars | 450 reviews

~Blah blah 's AT&T U-Verse Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AT&T U-Verse, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AT&T U-Verse in any way.

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