AT&T: We are going to work on it to be perfect some d...
A AT&T customer review by GetHuman user ~CarolynFisher from November 28th, 2017
Background on ~CarolynFisher's case
GetHuman: ~CarolynFisher - can you tell our other AT&T customers when your case took place?
~CarolynFisher: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows ~CarolynFisher a list of common AT&T problems)
~CarolynFisher: "Service Outage" was why I was trying to call.
~CarolynFisher's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CarolynFisher: We are going to work on it to be perfect some days , I wish there was bank accountants for doc this relates me to Betty cannon, how she was land lord and had the service at holsten but didn't write the cheque he as a man was cruel to willful slaves I need you to know this person had a scam when we left wentworth planetarium we have stateway social security administration **th halsted we want them to also be up on making a better library museum to honor richard Bailey . Then alarry hoover Wallace Davis connect said today's date is **** and its July we working on it for insignia viore watch tower tent we want the best help out my dynasty out here john cannon illinois health care such as kids footlocker and footlocker media player shake wear we want them to honor perspectives baptist church jimmy johns now days ask to speak with Zenitram real estate services too out here on Evans the Burger King tower . Western unin here and we want to adopt the **** south Princeton library huge earth I
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
~CarolynFisher: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CarolynFisher: I'd give them a one out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
~CarolynFisher: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T customers?
~CarolynFisher: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CarolynFisher taken from his AT&T customer service problem that occurred on November 23rd, 2017.