AVG Antivirus and Security: After ** minutes as ** in line, the man who ans...
A AVG Antivirus and Security customer review by GetHuman user ~ricks from November 2nd, 2017
Background on ~ricks's case
GetHuman: ~ricks - can you tell our other AVG Antivirus and Security customers when your case took place?
~ricks: Yup. It was afternoon, on October 30th.
GetHuman: Did you reach out to AVG Antivirus and Security, and if so, how?
GetHuman: And which of these common AVG Antivirus and Security customer issues best describes the reason you wanted to talk to them?
(Shows ~ricks a list of common AVG Antivirus and Security problems)
~ricks: "Track order" was why I was trying to contact.
~ricks's review of AVG Antivirus and Security customer service
GetHuman: So how would you sum up your experience for GetHuman's AVG Antivirus and Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ricks: After ** minutes as ** in line, the man who answered the phone asked me my license number then without saying another word, clicked me over to a message saying there is no phone support for AVG home products.**This is the rudest company I have ever dealt with. I would NEVER buy from them again and will seek a refund for my purchase of Internet Security for ** computers from my credit card company.
GetHuman: Let's quantify your experience contacting AVG Antivirus and Security. On a scale of 1 to 5, how easy is it go get help on a AVG Antivirus and Security problem?
~ricks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ricks: I'd give them a three out of five on communication.
GetHuman: And what about AVG Antivirus and Security's ability to quickly and effectively address your problem?
~ricks: For that I would say four out of five.
GetHuman: And finally- any advice for other AVG Antivirus and Security customers?
~ricks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AVG Antivirus and Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ricks taken from his AVG Antivirus and Security customer service problem that occurred on October 30th, 2017.