AVG Antivirus and Security: Caller must pay a fee to speak with a human. R...
A AVG Antivirus and Security customer review by GetHuman user ~average joe from October 30th, 2017
Background on ~average joe's case
GetHuman: ~average joe - can you tell our other AVG Antivirus and Security customers when your case took place?
~average joe: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to AVG Antivirus and Security, and if so, how?
GetHuman: And which of these common AVG Antivirus and Security customer issues best describes the reason you wanted to talk to them?
(Shows ~average joe a list of common AVG Antivirus and Security problems)
~average joe: "Cancel order" was why I was trying to contact.
~average joe's review of AVG Antivirus and Security customer service
GetHuman: So how would you sum up your experience for GetHuman's AVG Antivirus and Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~average joe: Caller must pay a fee to speak with a human. Rude, disrespectful AVG representatives. No service provided. Customers BEWARE!
GetHuman: Let's quantify your experience contacting AVG Antivirus and Security. On a scale of 1 to 5, how easy is it go get help on a AVG Antivirus and Security problem?
~average joe: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~average joe: I'd give them a four out of five on communication.
GetHuman: And what about AVG Antivirus and Security's ability to quickly and effectively address your problem?
~average joe: For that I would say one out of five.
GetHuman: And finally- any advice for other AVG Antivirus and Security customers?
~average joe: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AVG Antivirus and Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~average joe taken from his AVG Antivirus and Security customer service problem that occurred on October 25th, 2017.