AVG Antivirus and Security: Totally ignorant people. Customer service means...
A AVG Antivirus and Security customer review by GetHuman user GetHuman-366030 from November 20th, 2017
Background on GetHuman-366030's case
GetHuman: GetHuman-366030 - can you tell our other AVG Antivirus and Security customers when your case took place?
GetHuman-366030: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to AVG Antivirus and Security, and if so, how?
GetHuman: And which of these common AVG Antivirus and Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-366030 a list of common AVG Antivirus and Security problems)
GetHuman-366030: "Technical support" was why I was trying to contact.
GetHuman-366030's review of AVG Antivirus and Security customer service
GetHuman: So how would you sum up your experience for GetHuman's AVG Antivirus and Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-366030: Totally ignorant people. Customer service means servicing customers,, not sending them to a website. For a company to sale a product and not put one single ph. number on the box or on any of the literature inside the box is pathetic. It tells me you only want my money but do not want to talk to me. Learn how to run a business. Not everything has to be done by automation now days. If you called me and I made you wait forever to speak to someone you probably would not use my products. So thank you for teaching me that lesson. I won't use your products either. I will throw it away and use a different product. You don't like these comments. go to WWW.Fyou.com and file a complaint.
GetHuman: Let's quantify your experience contacting AVG Antivirus and Security. On a scale of 1 to 5, how easy is it go get help on a AVG Antivirus and Security problem?
GetHuman-366030: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-366030: I'd give them a four out of five on communication.
GetHuman: And what about AVG Antivirus and Security's ability to quickly and effectively address your problem?
GetHuman-366030: For that I would say five out of five.
GetHuman: And finally- any advice for other AVG Antivirus and Security customers?
GetHuman-366030: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AVG Antivirus and Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-366030 taken from his AVG Antivirus and Security customer service problem that occurred on November 17th, 2017.