AVG Antivirus and Security: after someone picked up and burped and made stu...
A AVG Antivirus and Security customer review by GetHuman user ~Preston Johns from November 23rd, 2017
Background on ~Preston Johns's case
GetHuman: ~Preston Johns - can you tell our other AVG Antivirus and Security customers when your case took place?
~Preston Johns: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to AVG Antivirus and Security, and if so, how?
GetHuman: And which of these common AVG Antivirus and Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Preston Johns a list of common AVG Antivirus and Security problems)
~Preston Johns: "Track order" was why I was trying to contact.
~Preston Johns's review of AVG Antivirus and Security customer service
GetHuman: So how would you sum up your experience for GetHuman's AVG Antivirus and Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Preston Johns: after someone picked up and burped and made stupid sounds they hung up and had to recall and its been ** minutes as of yet still listening to please stay on the line while we connect you to a consultant over and over not a pleasant experience at all
GetHuman: Let's quantify your experience contacting AVG Antivirus and Security. On a scale of 1 to 5, how easy is it go get help on a AVG Antivirus and Security problem?
~Preston Johns: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Preston Johns: I'd give them a five out of five on communication.
GetHuman: And what about AVG Antivirus and Security's ability to quickly and effectively address your problem?
~Preston Johns: For that I would say four out of five.
GetHuman: And finally- any advice for other AVG Antivirus and Security customers?
~Preston Johns: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AVG Antivirus and Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Preston Johns taken from his AVG Antivirus and Security customer service problem that occurred on November 17th, 2017.