Aaron's: Can't deliver new products that were requeste...
A Aaron's customer review by GetHuman user ~Jenn lance from November 27th, 2017
Background on ~Jenn lance's case
GetHuman: ~Jenn lance - can you tell our other Aaron's customers when your case took place?
~Jenn lance: Yes I can. It was late at night, on November 25th.
GetHuman: Did you reach out to Aaron's, and if so, how?
GetHuman: And which of these common Aaron's customer issues best describes the reason you wanted to talk to them?
(Shows ~Jenn lance a list of common Aaron's problems)
~Jenn lance: "Overcharge/Strange charge" was why I was trying to call.
~Jenn lance's review of Aaron's customer service
GetHuman: So how would you sum up your experience for GetHuman's Aaron's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jenn lance: Can't deliver new products that were requested, just bring scratched up stuff from their store floor
GetHuman: Let's quantify your experience contacting Aaron's. On a scale of 1 to 5, how easy is it go get help on a Aaron's problem?
~Jenn lance: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jenn lance: I'd give them a one out of five on communication.
GetHuman: And what about Aaron's's ability to quickly and effectively address your problem?
~Jenn lance: For that I would say one out of five.
GetHuman: And finally- any advice for other Aaron's customers?
~Jenn lance: Call them early in the day or late. Don't forget any personal or account information you might need for Aaron's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jenn lance taken from his Aaron's customer service problem that occurred on November 25th, 2017.