Aaron's: They are scam artist, they advertise o e thing...
A Aaron's customer review by GetHuman user ~tammyc from November 16th, 2017
Background on ~tammyc's case
GetHuman: ~tammyc - can you tell our other Aaron's customers when your case took place?
~tammyc: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Aaron's, and if so, how?
GetHuman: And which of these common Aaron's customer issues best describes the reason you wanted to talk to them?
(Shows ~tammyc a list of common Aaron's problems)
~tammyc: "Change order" was why I was trying to call.
~tammyc's review of Aaron's customer service
GetHuman: So how would you sum up your experience for GetHuman's Aaron's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tammyc: They are scam artist, they advertise o e thing and do not follow through. They are extremely pushy and over bearing. The store manager needs to read the advertised special and know what's going on, and to either honor what the sales people promise or retrain the sales people to at least tell the truth.
GetHuman: Let's quantify your experience contacting Aaron's. On a scale of 1 to 5, how easy is it go get help on a Aaron's problem?
~tammyc: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tammyc: I'd give them a four out of five on communication.
GetHuman: And what about Aaron's's ability to quickly and effectively address your problem?
~tammyc: For that I would say one out of five.
GetHuman: And finally- any advice for other Aaron's customers?
~tammyc: Call them early in the day or late. Don't forget any personal or account information you might need for Aaron's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tammyc taken from his Aaron's customer service problem that occurred on November 7th, 2017.