Abercrombie & Fitch: I am so ticked off at the Ambercrombie Customer...
A Abercrombie & Fitch customer review by GetHuman user ~Hilma from November 6th, 2017
Background on ~Hilma's case
GetHuman: ~Hilma - can you tell our other Abercrombie & Fitch customers when your case took place?
~Hilma: Yeah. It was late at night, on November 3rd.
GetHuman: Did you reach out to Abercrombie & Fitch, and if so, how?
GetHuman: And which of these common Abercrombie & Fitch customer issues best describes the reason you wanted to talk to them?
(Shows ~Hilma a list of common Abercrombie & Fitch problems)
~Hilma: "Cancel order" was why I was trying to call.
~Hilma's review of Abercrombie & Fitch customer service
GetHuman: So how would you sum up your experience for GetHuman's Abercrombie & Fitch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hilma: I am so ticked off at the Ambercrombie Customer service. I placed an order last night and this morning all but one of the things I ordered had been marked down. They said they couldn't do a price adjustment because the items were sale items. So I then asked to cancel my order and they wouldn't do that for me either. I am so angry that I will now just return everything and I am done shopping with them. I will stick with Nordstrom where they care about their customers.
GetHuman: Let's quantify your experience contacting Abercrombie & Fitch. On a scale of 1 to 5, how easy is it go get help on a Abercrombie & Fitch problem?
~Hilma: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hilma: I'd give them a four out of five on communication.
GetHuman: And what about Abercrombie & Fitch's ability to quickly and effectively address your problem?
~Hilma: For that I would say one out of five.
GetHuman: And finally- any advice for other Abercrombie & Fitch customers?
~Hilma: Call them early in the day or late. Don't forget any personal or account information you might need for Abercrombie & Fitch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hilma taken from his Abercrombie & Fitch customer service problem that occurred on November 3rd, 2017.