Well It Wasn't Actually Abercrombie & Fitch Co...

A Abercrombie & Fitch customer review by GetHuman user ~: ) <<<----- from November 11th, 2017

Background on ~: ) <<<-----'s case

GetHuman: ~: ) <<<----- - can you tell our other Abercrombie & Fitch customers when your case took place?
~: ) <<<-----: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to Abercrombie & Fitch, and if so, how?
~: ) <<<-----: I used the 866-681-3115 number I found for on the GetHuman Abercrombie & Fitch customer phone number page I was on: Abercrombie & Fitch Customer Service Phone Number
GetHuman: And which of these common Abercrombie & Fitch customer issues best describes the reason you wanted to talk to them?
(Shows ~: ) <<<----- a list of common Abercrombie & Fitch problems)
~: ) <<<-----: "Warranty claim" was why I was trying to call.

~: ) <<<-----'s review of Abercrombie & Fitch customer service

GetHuman: So how would you sum up your experience for GetHuman's Abercrombie & Fitch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~: ) <<<-----: Well It Wasn't Actually Abercrombie & Fitch Co. But It Was Hollister Co. And Hollister Co. Is A Branch Under The Abercrombie & Fitch Co. Department But I Can Surely Say That It Took A Under A Min. To Get To A Customer Service Representative And She Had The Best Attitude, She Was Very Excited Keeping (Me) The Customer Entertained, She Was Also Telling Me Ways To Save Money On Shipping, She Was Very Informative On What Date The Products Would Delivery But I Can Say That The Customer Service Is Excellent.
GetHuman: Let's quantify your experience contacting Abercrombie & Fitch. On a scale of 1 to 5, how easy is it go get help on a Abercrombie & Fitch problem?
~: ) <<<-----: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~: ) <<<-----: I'd give them a four out of five on communication.
GetHuman: And what about Abercrombie & Fitch's ability to quickly and effectively address your problem?
~: ) <<<-----: For that I would say five out of five.
GetHuman: And finally- any advice for other Abercrombie & Fitch customers?
~: ) <<<-----: Call them early in the day or late. Don't forget any personal or account information you might need for Abercrombie & Fitch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~: ) <<<----- taken from his Abercrombie & Fitch customer service problem that occurred on November 4th, 2017.

Abercrombie & Fitch

2.00 of 5 stars | 16 reviews

~: ) <<<-----'s Abercrombie & Fitch Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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