Abercrombie & Fitch: website not responding. customer service * disc...
A Abercrombie & Fitch customer review by GetHuman user ~juls from November 18th, 2017
Background on ~juls's case
GetHuman: ~juls - can you tell our other Abercrombie & Fitch customers when your case took place?
~juls: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Abercrombie & Fitch, and if so, how?
GetHuman: And which of these common Abercrombie & Fitch customer issues best describes the reason you wanted to talk to them?
(Shows ~juls a list of common Abercrombie & Fitch problems)
~juls: "Track order" was why I was trying to call.
~juls's review of Abercrombie & Fitch customer service
GetHuman: So how would you sum up your experience for GetHuman's Abercrombie & Fitch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~juls: website not responding. customer service * disconnected me after * min. hold time. Grrrrrr! Trying to place order!
GetHuman: Let's quantify your experience contacting Abercrombie & Fitch. On a scale of 1 to 5, how easy is it go get help on a Abercrombie & Fitch problem?
~juls: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~juls: I'd give them a two out of five on communication.
GetHuman: And what about Abercrombie & Fitch's ability to quickly and effectively address your problem?
~juls: For that I would say one out of five.
GetHuman: And finally- any advice for other Abercrombie & Fitch customers?
~juls: Call them early in the day or late. Don't forget any personal or account information you might need for Abercrombie & Fitch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~juls taken from his Abercrombie & Fitch customer service problem that occurred on November 14th, 2017.