Ace Hardware: i was told that he could not get thru to a stan...
A Ace Hardware customer review by GetHuman user GetHuman-77591 from November 24th, 2017
Background on GetHuman-77591's case
GetHuman: GetHuman-77591 - can you tell our other Ace Hardware customers when your case took place?
GetHuman-77591: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Ace Hardware, and if so, how?
GetHuman: And which of these common Ace Hardware customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77591 a list of common Ace Hardware problems)
GetHuman-77591: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-77591's review of Ace Hardware customer service
GetHuman: So how would you sum up your experience for GetHuman's Ace Hardware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77591: i was told that he could not get thru to a stanley rep to find out what kind of metal there product was made out of kind of important info to leave off of the label
GetHuman: Let's quantify your experience contacting Ace Hardware. On a scale of 1 to 5, how easy is it go get help on a Ace Hardware problem?
GetHuman-77591: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77591: I'd give them a four out of five on communication.
GetHuman: And what about Ace Hardware's ability to quickly and effectively address your problem?
GetHuman-77591: For that I would say one out of five.
GetHuman: And finally- any advice for other Ace Hardware customers?
GetHuman-77591: Call them early in the day or late. Don't forget any personal or account information you might need for Ace Hardware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77591 taken from his Ace Hardware customer service problem that occurred on November 17th, 2017.