Acer: this is the right customer support number, but...

A Acer customer review by GetHuman user ~Never buy Acer, like really: from November 22nd, 2017

Background on ~Never buy Acer, like really:'s case

GetHuman: ~Never buy Acer, like really: - can you tell our other Acer customers when your case took place?
~Never buy Acer, like really:: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Acer, and if so, how?
~Never buy Acer, like really:: I used the 866-695-2237 number I found for on the GetHuman Acer customer phone number page I was on: Acer Customer Service Phone Number
GetHuman: And which of these common Acer customer issues best describes the reason you wanted to talk to them?
(Shows ~Never buy Acer, like really: a list of common Acer problems)
~Never buy Acer, like really:: "Complaint" was why I was trying to call.

~Never buy Acer, like really:'s review of Acer customer service

GetHuman: So how would you sum up your experience for GetHuman's Acer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never buy Acer, like really:: this is the right customer support number, but they just don't support any customer!!! I read the remarks before I called support, and I hoped for the best. it wasn't that it sounded like Acer routed my call to india* it was simply bad company policy. they told me that they could remote access my laptop and fix my problem, but it would cost me. so I said, ok let me just ask you a question, which F key do I press in order to reboot back to factory setting. the support guy told me, it would cost me $** usd for him or anyone to answer that question. so the moral is, it cost *** dollars just to ask an indian guy a question???
GetHuman: Let's quantify your experience contacting Acer. On a scale of 1 to 5, how easy is it go get help on a Acer problem?
~Never buy Acer, like really:: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never buy Acer, like really:: I'd give them a three out of five on communication.
GetHuman: And what about Acer's ability to quickly and effectively address your problem?
~Never buy Acer, like really:: For that I would say one out of five.
GetHuman: And finally- any advice for other Acer customers?
~Never buy Acer, like really:: Call them early in the day or late. Don't forget any personal or account information you might need for Acer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never buy Acer, like really: taken from his Acer customer service problem that occurred on November 14th, 2017.

Acer

1.33 of 5 stars | 72 reviews

~Never buy Acer, like really:'s Acer Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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