Aer lingus customer service is non-existent. Th...
A Aer Lingus customer review by GetHuman user ~joseph the observer from November 20th, 2017
Background on ~joseph the observer's case
GetHuman: ~joseph the observer - can you tell our other Aer Lingus customers when your case took place?
~joseph the observer: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Aer Lingus, and if so, how?
GetHuman: And which of these common Aer Lingus customer issues best describes the reason you wanted to talk to them?
(Shows ~joseph the observer a list of common Aer Lingus problems)
~joseph the observer: "Frequent flyer program" was why I was trying to call.
~joseph the observer's review of Aer Lingus customer service
GetHuman: So how would you sum up your experience for GetHuman's Aer Lingus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joseph the observer: Aer lingus customer service is non-existent. They do not make or take telephone calls and make clear by their lack of communication that they don't care about customers
GetHuman: Let's quantify your experience contacting Aer Lingus. On a scale of 1 to 5, how easy is it go get help on a Aer Lingus problem?
~joseph the observer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joseph the observer: I'd give them a four out of five on communication.
GetHuman: And what about Aer Lingus's ability to quickly and effectively address your problem?
~joseph the observer: For that I would say five out of five.
GetHuman: And finally- any advice for other Aer Lingus customers?
~joseph the observer: Call them early in the day or late. Don't forget any personal or account information you might need for Aer Lingus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joseph the observer taken from his Aer Lingus customer service problem that occurred on November 15th, 2017.