Aer Lingus: phoned to book on firearms. spoke to Patrick. A...
A Aer Lingus customer review by GetHuman user GetHuman-151975 from November 1st, 2017
Background on GetHuman-151975's case
GetHuman: GetHuman-151975 - can you tell our other Aer Lingus customers when your case took place?
GetHuman-151975: Yes I can. It was morning, on October 22nd.
GetHuman: Did you reach out to Aer Lingus, and if so, how?
GetHuman: And which of these common Aer Lingus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-151975 a list of common Aer Lingus problems)
GetHuman-151975: "Change flight" was why I was trying to call.
GetHuman-151975's review of Aer Lingus customer service
GetHuman: So how would you sum up your experience for GetHuman's Aer Lingus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-151975: phoned to book on firearms. spoke to Patrick. Answered within * minute and sorted within *mins. Excellent service
GetHuman: Let's quantify your experience contacting Aer Lingus. On a scale of 1 to 5, how easy is it go get help on a Aer Lingus problem?
GetHuman-151975: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-151975: I'd give them a five out of five on communication.
GetHuman: And what about Aer Lingus's ability to quickly and effectively address your problem?
GetHuman-151975: For that I would say two out of five.
GetHuman: And finally- any advice for other Aer Lingus customers?
GetHuman-151975: Call them early in the day or late. Don't forget any personal or account information you might need for Aer Lingus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-151975 taken from his Aer Lingus customer service problem that occurred on October 22nd, 2017.