Agoda: Nobody pick up the phone call than i had give v...
A Agoda customer review by GetHuman user ~chong mei yin from November 27th, 2017
Background on ~chong mei yin's case
GetHuman: ~chong mei yin - can you tell our other Agoda customers when your case took place?
~chong mei yin: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Agoda, and if so, how?
GetHuman: And which of these common Agoda customer issues best describes the reason you wanted to talk to them?
(Shows ~chong mei yin a list of common Agoda problems)
~chong mei yin: "Overcharge/Strange charge" was why I was trying to call.
~chong mei yin's review of Agoda customer service
GetHuman: So how would you sum up your experience for GetHuman's Agoda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chong mei yin: Nobody pick up the phone call than i had give voice mail...nobody returd to me!!!!i not yet received my confirmation since i booking from agofa *********
GetHuman: Let's quantify your experience contacting Agoda. On a scale of 1 to 5, how easy is it go get help on a Agoda problem?
~chong mei yin: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chong mei yin: I'd give them a one out of five on communication.
GetHuman: And what about Agoda's ability to quickly and effectively address your problem?
~chong mei yin: For that I would say two out of five.
GetHuman: And finally- any advice for other Agoda customers?
~chong mei yin: Call them early in the day or late. Don't forget any personal or account information you might need for Agoda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chong mei yin taken from his Agoda customer service problem that occurred on November 19th, 2017.