Air Rattle: Ihave called at least ** times and only got aho...
A Air Rattle customer review by GetHuman user GetHuman-425773 from November 20th, 2017
Background on GetHuman-425773's case
GetHuman: GetHuman-425773 - can you tell our other Air Rattle customers when your case took place?
GetHuman-425773: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Air Rattle, and if so, how?
GetHuman: And which of these common Air Rattle customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-425773 a list of common Air Rattle problems)
GetHuman-425773: "Change order" was why I was trying to call.
GetHuman-425773's review of Air Rattle customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Rattle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-425773: Ihave called at least ** times and only got ahold of a person * times. And they wouldn't hook me to the support people. They told me to send a email. I have sent * emails and still no answer. I think. They have my phone number going to an answering service, and won't answer. Any other ideas how to get them?.?
GetHuman: Let's quantify your experience contacting Air Rattle. On a scale of 1 to 5, how easy is it go get help on a Air Rattle problem?
GetHuman-425773: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-425773: I'd give them a two out of five on communication.
GetHuman: And what about Air Rattle's ability to quickly and effectively address your problem?
GetHuman-425773: For that I would say one out of five.
GetHuman: And finally- any advice for other Air Rattle customers?
GetHuman-425773: Call them early in the day or late. Don't forget any personal or account information you might need for Air Rattle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-425773 taken from his Air Rattle customer service problem that occurred on November 19th, 2017.