Air Rattle: ******* horrible customer service, their custom...
A Air Rattle customer review by GetHuman user ~One Severely Pissed off Custom from November 13th, 2017
Background on ~One Severely Pissed off Custom's case
GetHuman: ~One Severely Pissed off Custom - can you tell our other Air Rattle customers when your case took place?
~One Severely Pissed off Custom: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Air Rattle, and if so, how?
GetHuman: And which of these common Air Rattle customer issues best describes the reason you wanted to talk to them?
(Shows ~One Severely Pissed off Custom a list of common Air Rattle problems)
~One Severely Pissed off Custom: "Returns" was why I was trying to call.
~One Severely Pissed off Custom's review of Air Rattle customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Rattle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~One Severely Pissed off Custom: ******* horrible customer service, their customer support number is a ******* joke, you don't even talk to a real person. Then the ******* robot on the other end tells you to email them. Well hard to ******* do that when their Email doesn't work! Very unsatisfied customer, won't be returning here for ANYTHING.
GetHuman: Let's quantify your experience contacting Air Rattle. On a scale of 1 to 5, how easy is it go get help on a Air Rattle problem?
~One Severely Pissed off Custom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~One Severely Pissed off Custom: I'd give them a four out of five on communication.
GetHuman: And what about Air Rattle's ability to quickly and effectively address your problem?
~One Severely Pissed off Custom: For that I would say one out of five.
GetHuman: And finally- any advice for other Air Rattle customers?
~One Severely Pissed off Custom: Call them early in the day or late. Don't forget any personal or account information you might need for Air Rattle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~One Severely Pissed off Custom taken from his Air Rattle customer service problem that occurred on November 9th, 2017.