Airvoice Wireless: tryed to renew over phone due to bad weather bu...
A Airvoice Wireless customer review by GetHuman user ~Deana Bell from November 26th, 2017
Background on ~Deana Bell's case
GetHuman: ~Deana Bell - can you tell our other Airvoice Wireless customers when your case took place?
~Deana Bell: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Deana Bell a list of common Airvoice Wireless problems)
~Deana Bell: "Setup service" was why I was trying to call.
~Deana Bell's review of Airvoice Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deana Bell: tryed to renew over phone due to bad weather but could not get any help from the first person answering kept transfering me to the next guy who said the first person had to do it told her this * times she continued to transfer me now my mate has no phone today to check on his elderly parents this is awful
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
~Deana Bell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deana Bell: I'd give them a two out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
~Deana Bell: For that I would say one out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
~Deana Bell: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deana Bell taken from his Airvoice Wireless customer service problem that occurred on November 20th, 2017.