Airvoice Wireless: I hate the airvoice company...stayed with them...

A Airvoice Wireless customer review by GetHuman user GetHuman-197137 from November 17th, 2017

Background on GetHuman-197137's case

GetHuman: GetHuman-197137 - can you tell our other Airvoice Wireless customers when your case took place?
GetHuman-197137: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman-197137: I used the 888-944-2355 number I found for on the GetHuman Airvoice Wireless customer phone number page I was on: Airvoice Wireless Customer Service Phone Number
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-197137 a list of common Airvoice Wireless problems)
GetHuman-197137: "Technical support" was why I was trying to call.

GetHuman-197137's review of Airvoice Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197137: I hate the airvoice company...stayed with them for about * years then all of a sudden every month they would suspend my texting and i was on the unlimited talk & text plan
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
GetHuman-197137: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197137: I'd give them a two out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
GetHuman-197137: For that I would say three out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
GetHuman-197137: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197137 taken from his Airvoice Wireless customer service problem that occurred on November 12th, 2017.

Airvoice Wireless

1.40 of 5 stars | 37 reviews

GetHuman-197137's Airvoice Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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