Airvoice Wireless: Like Totally Super Stoked Right Now!!!!!!*OK, Y...
A Airvoice Wireless customer review by GetHuman user ~TAD from November 18th, 2017
Background on ~TAD's case
GetHuman: ~TAD - can you tell our other Airvoice Wireless customers when your case took place?
~TAD: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~TAD a list of common Airvoice Wireless problems)
~TAD: "Change plan" was why I was trying to call.
~TAD's review of Airvoice Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TAD: Like Totally Super Stoked Right Now!!!!!!*OK, You may remember my post about me switching over to this Airvoice wireless, buying a *.** SIM card and paying $** a mth by ditching T mobile right?*WELL IT WORKS!!! I have been using Airvoice now and basically my phone is now bouncing off AT&T towers and I have WAY BETTER reception then I ever did with T mobile. * bars constant!!!*Just talked with my mom in Colorado and got GREAT RECEPTION!! better reception than with t mobile.*Keep this in mind. I still am using my smart phone, I still have my same phone number, I'm just PAYING $**.** A MONTH LESS!*You know sometimes you think things are probably to good to be true right?*Well this DOES WHAT IT SAYS IT DOES.*I only loaded the $**.** a mth plan just so I could MAKE SURE this worked so with the $**.** plan it includes *** min or *** texts and a small amt of data but who cares about the data as as long as you connect to a WiFi you can use data all day on this plan!*Now that I know this works
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
~TAD: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TAD: I'd give them a one out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
~TAD: For that I would say four out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
~TAD: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TAD taken from his Airvoice Wireless customer service problem that occurred on November 16th, 2017.