Airvoice Wireless: I had to wait over ** minutes to get a person t...
A Airvoice Wireless customer review by GetHuman user ~Tired if bad service from November 17th, 2017
Background on ~Tired if bad service's case
GetHuman: ~Tired if bad service - can you tell our other Airvoice Wireless customers when your case took place?
~Tired if bad service: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Tired if bad service a list of common Airvoice Wireless problems)
~Tired if bad service: "Service problem" was why I was trying to call.
~Tired if bad service's review of Airvoice Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tired if bad service: I had to wait over ** minutes to get a person to talk to. Then they were rude and could not explain why the website says ** cents a MB for data and she says its *cents a MB. Cant get one straight answer. *Finally went with Black Wireless. Phone answered quickly and by someone who actually knows something. If
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
~Tired if bad service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tired if bad service: I'd give them a one out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
~Tired if bad service: For that I would say two out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
~Tired if bad service: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tired if bad service taken from his Airvoice Wireless customer service problem that occurred on November 14th, 2017.