Airvoice wireless is helping my wife and I save...
A Airvoice Wireless customer review by GetHuman user ~AColo from November 22nd, 2017
Background on ~AColo's case
GetHuman: ~AColo - can you tell our other Airvoice Wireless customers when your case took place?
~AColo: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~AColo a list of common Airvoice Wireless problems)
~AColo: "Complaint" was why I was trying to call.
~AColo's review of Airvoice Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AColo: Airvoice wireless is helping my wife and I save more than $*** a year on two two phone plans. I have the $***mo plan and I am adding $** every * mo. to keep a phone number for my wife's number to use as an emergency phone (her company currently provides a phone but this could change). Phone and email support is very good. I've called multiple times and had excellent support. My only suggestion is to order an extra $** card to start with as insurance from going over. It is a little confusing at first because the cards are run through a second company but once I had the autopay set up AV has been near perfect.
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
~AColo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AColo: I'd give them a one out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
~AColo: For that I would say one out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
~AColo: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AColo taken from his Airvoice Wireless customer service problem that occurred on November 15th, 2017.