Alabama Department of Revenue: I called to get assistance on my state check a...
A Alabama Department of Revenue customer review by GetHuman user ~Dionne from November 15th, 2017
Background on ~Dionne's case
GetHuman: ~Dionne - can you tell our other Alabama Department of Revenue customers when your case took place?
~Dionne: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Alabama Department of Revenue, and if so, how?
GetHuman: And which of these common Alabama Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Dionne a list of common Alabama Department of Revenue problems)
~Dionne: "None of those really matches why I wanted to call Alabama Department of Revenue that day." was why I was trying to call.
~Dionne's review of Alabama Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Alabama Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dionne: I called to get assistance on my state check and the lady was very rude and snappy even from her introduction. And my issue is still not resolved so this did not help me at all
GetHuman: Let's quantify your experience contacting Alabama Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Alabama Department of Revenue problem?
~Dionne: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dionne: I'd give them a two out of five on communication.
GetHuman: And what about Alabama Department of Revenue's ability to quickly and effectively address your problem?
~Dionne: For that I would say five out of five.
GetHuman: And finally- any advice for other Alabama Department of Revenue customers?
~Dionne: Call them early in the day or late. Don't forget any personal or account information you might need for Alabama Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dionne taken from his Alabama Department of Revenue customer service problem that occurred on November 13th, 2017.