Alibris.com: what kind of a place .that u cant talk to a per...
A Alibris.com customer review by GetHuman user ~Dennis Boris from November 21st, 2017
Background on ~Dennis Boris's case
GetHuman: ~Dennis Boris - can you tell our other Alibris.com customers when your case took place?
~Dennis Boris: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Alibris.com, and if so, how?
GetHuman: And which of these common Alibris.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Dennis Boris a list of common Alibris.com problems)
~Dennis Boris: "Warranty claim" was why I was trying to call.
~Dennis Boris's review of Alibris.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Alibris.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dennis Boris: what kind of a place .that u cant talk to a person I had purchase **.** worth of books I havent receive them,as of yet * weeks ago
GetHuman: Let's quantify your experience contacting Alibris.com. On a scale of 1 to 5, how easy is it go get help on a Alibris.com problem?
~Dennis Boris: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dennis Boris: I'd give them a one out of five on communication.
GetHuman: And what about Alibris.com's ability to quickly and effectively address your problem?
~Dennis Boris: For that I would say one out of five.
GetHuman: And finally- any advice for other Alibris.com customers?
~Dennis Boris: Call them early in the day or late. Don't forget any personal or account information you might need for Alibris.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dennis Boris taken from his Alibris.com customer service problem that occurred on November 18th, 2017.