Ally Bank: *. Need someone in US to talk to.**. They can d...
A Ally Bank customer review by GetHuman user ~Got Ripped from November 6th, 2017
Background on ~Got Ripped's case
GetHuman: ~Got Ripped - can you tell our other Ally Bank customers when your case took place?
~Got Ripped: Yes. It was morning, on November 1st.
GetHuman: Did you reach out to Ally Bank, and if so, how?
GetHuman: And which of these common Ally Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Got Ripped a list of common Ally Bank problems)
~Got Ripped: "Question" was why I was trying to call.
~Got Ripped's review of Ally Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Ally Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Got Ripped: *. Need someone in US to talk to.**. They can do nothing but read from preset book**. Worthless if any type problem**. DO NOT DEAL WITH ALLY**. Will tell you one thing and then do another**. Idiots
GetHuman: Let's quantify your experience contacting Ally Bank. On a scale of 1 to 5, how easy is it go get help on a Ally Bank problem?
~Got Ripped: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Got Ripped: I'd give them a three out of five on communication.
GetHuman: And what about Ally Bank's ability to quickly and effectively address your problem?
~Got Ripped: For that I would say four out of five.
GetHuman: And finally- any advice for other Ally Bank customers?
~Got Ripped: Call them early in the day or late. Don't forget any personal or account information you might need for Ally Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Got Ripped taken from his Ally Bank customer service problem that occurred on November 1st, 2017.