Amazon: I was surprised that he could resolve my proble...
A Amazon customer review by GetHuman user ~Hippie Mama from November 21st, 2017
Background on ~Hippie Mama's case
GetHuman: ~Hippie Mama - can you tell our other Amazon customers when your case took place?
~Hippie Mama: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Hippie Mama a list of common Amazon problems)
~Hippie Mama: "Billing" was why I was trying to call.
~Hippie Mama's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hippie Mama: I was surprised that he could resolve my problem so quickly and competently. I guess I'm not used to that in customer service.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Hippie Mama: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hippie Mama: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Hippie Mama: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Hippie Mama: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hippie Mama taken from his Amazon customer service problem that occurred on November 16th, 2017.