Amazon: Muy buena atencion,la espera fue corta y me tra...
A Amazon customer review by GetHuman user ~Solangy Garrido from November 26th, 2017
Background on ~Solangy Garrido's case
GetHuman: ~Solangy Garrido - can you tell our other Amazon customers when your case took place?
~Solangy Garrido: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Solangy Garrido a list of common Amazon problems)
~Solangy Garrido: "Change order" was why I was trying to call.
~Solangy Garrido's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Solangy Garrido: Muy buena atencion,la espera fue corta y me tranfirieron a un representante en espanol como lo nesecitaba...exelente.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Solangy Garrido: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Solangy Garrido: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Solangy Garrido: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Solangy Garrido: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Solangy Garrido taken from his Amazon customer service problem that occurred on November 21st, 2017.