Amazon: She was very cheerful and helpful. I found out...
A Amazon customer review by GetHuman user ~barb gravley from November 19th, 2017
Background on ~barb gravley's case
GetHuman: ~barb gravley - can you tell our other Amazon customers when your case took place?
~barb gravley: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~barb gravley a list of common Amazon problems)
~barb gravley: "Change order" was why I was trying to call.
~barb gravley's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~barb gravley: She was very cheerful and helpful. I found out that to turn off those irritating beepers for sale items or deliveries, you have to turn off the sound alarm button on your phone
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~barb gravley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~barb gravley: I'd give them a three out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~barb gravley: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~barb gravley: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~barb gravley taken from his Amazon customer service problem that occurred on November 17th, 2017.