Ameren UE: dialed the no. and was asked weather I wanted a...

A Ameren UE customer review by GetHuman user ~Gary from November 3rd, 2017

Background on ~Gary's case

GetHuman: ~Gary - can you tell our other Ameren UE customers when your case took place?
~Gary: Yes I can. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Ameren UE, and if so, how?
~Gary: I used the 800-552-7583 number I found for on the GetHuman Ameren UE customer phone number page I was on: Ameren UE Customer Service Phone Number
GetHuman: And which of these common Ameren UE customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary a list of common Ameren UE problems)
~Gary: "Book appointment" was why I was trying to call.

~Gary's review of Ameren UE customer service

GetHuman: So how would you sum up your experience for GetHuman's Ameren UE customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary: dialed the no. and was asked weather I wanted automated or an operator I chose a human and got one within about a minute
GetHuman: Let's quantify your experience contacting Ameren UE. On a scale of 1 to 5, how easy is it go get help on a Ameren UE problem?
~Gary: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary: I'd give them a five out of five on communication.
GetHuman: And what about Ameren UE's ability to quickly and effectively address your problem?
~Gary: For that I would say three out of five.
GetHuman: And finally- any advice for other Ameren UE customers?
~Gary: Call them early in the day or late. Don't forget any personal or account information you might need for Ameren UE to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary taken from his Ameren UE customer service problem that occurred on October 28th, 2017.

Ameren UE

4.50 of 5 stars | 13 reviews

~Gary's Ameren UE Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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