America First Credit Union: They were very helpful. The one i needed to tal...

A America First Credit Union customer review by GetHuman user ~kisimyn08 from November 11th, 2017

Background on ~kisimyn08's case

GetHuman: ~kisimyn08 - can you tell our other America First Credit Union customers when your case took place?
~kisimyn08: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to America First Credit Union, and if so, how?
~kisimyn08: I used the 800-999-3961 number I found for on the GetHuman America First Credit Union customer phone number page I was on: America First Credit Union Customer Service Phone Number
GetHuman: And which of these common America First Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~kisimyn08 a list of common America First Credit Union problems)
~kisimyn08: "Question" was why I was trying to call.

~kisimyn08's review of America First Credit Union customer service

GetHuman: So how would you sum up your experience for GetHuman's America First Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kisimyn08: They were very helpful. The one i needed to talk to wasn't in the office. Problem wasn't solved because i'm in dire need of a job.
GetHuman: Let's quantify your experience contacting America First Credit Union. On a scale of 1 to 5, how easy is it go get help on a America First Credit Union problem?
~kisimyn08: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kisimyn08: I'd give them a five out of five on communication.
GetHuman: And what about America First Credit Union's ability to quickly and effectively address your problem?
~kisimyn08: For that I would say four out of five.
GetHuman: And finally- any advice for other America First Credit Union customers?
~kisimyn08: Call them early in the day or late. Don't forget any personal or account information you might need for America First Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kisimyn08 taken from his America First Credit Union customer service problem that occurred on November 6th, 2017.

America First Credit Union

2.80 of 5 stars | 2 reviews

~kisimyn08's America First Credit Union Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like America First Credit Union, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with America First Credit Union in any way.

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