America First Credit Union: You are trying to get me to produce a business...
A America First Credit Union customer review by GetHuman user ~Lynn Stevens from November 14th, 2017
Background on ~Lynn Stevens's case
GetHuman: ~Lynn Stevens - can you tell our other America First Credit Union customers when your case took place?
~Lynn Stevens: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to America First Credit Union, and if so, how?
GetHuman: And which of these common America First Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynn Stevens a list of common America First Credit Union problems)
~Lynn Stevens: "Question" was why I was trying to call.
~Lynn Stevens's review of America First Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's America First Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynn Stevens: You are trying to get me to produce a business llicense that is not required by any of the entities. I have giving you everyting that is required by everyone else, then you thretened me that you would close my account, when I have been trying to comply with your requirements. We need to take another look at your requirements.
GetHuman: Let's quantify your experience contacting America First Credit Union. On a scale of 1 to 5, how easy is it go get help on a America First Credit Union problem?
~Lynn Stevens: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynn Stevens: I'd give them a four out of five on communication.
GetHuman: And what about America First Credit Union's ability to quickly and effectively address your problem?
~Lynn Stevens: For that I would say three out of five.
GetHuman: And finally- any advice for other America First Credit Union customers?
~Lynn Stevens: Call them early in the day or late. Don't forget any personal or account information you might need for America First Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynn Stevens taken from his America First Credit Union customer service problem that occurred on November 8th, 2017.