America First Credit Union: i called even though they say its nobody to hel...
A America First Credit Union customer review by GetHuman user ~chris johnson from November 17th, 2017
Background on ~chris johnson 's case
GetHuman: ~chris johnson - can you tell our other America First Credit Union customers when your case took place?
~chris johnson : Sure. It was morning, on November 12th.
GetHuman: Did you reach out to America First Credit Union, and if so, how?
GetHuman: And which of these common America First Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~chris johnson a list of common America First Credit Union problems)
~chris johnson : "Setup an account" was why I was trying to call.
~chris johnson 's review of America First Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's America First Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chris johnson : i called even though they say its nobody to help you at the moment i feel like the bank suppose to have an after hours number you can call they just hang up the phone and say we cant help you and call back during the normal business hours so im thinking bout changing banks i aint never went through this much truoble with one bank just to get customer service
GetHuman: Let's quantify your experience contacting America First Credit Union. On a scale of 1 to 5, how easy is it go get help on a America First Credit Union problem?
~chris johnson : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chris johnson : I'd give them a one out of five on communication.
GetHuman: And what about America First Credit Union's ability to quickly and effectively address your problem?
~chris johnson : For that I would say five out of five.
GetHuman: And finally- any advice for other America First Credit Union customers?
~chris johnson : Call them early in the day or late. Don't forget any personal or account information you might need for America First Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chris johnson taken from his America First Credit Union customer service problem that occurred on November 12th, 2017.