American Express (Australia): Great number to ring, I did not wait at all. Pr...
A American Express (Australia) customer review by GetHuman user ~racquel ali from November 22nd, 2017
Background on ~racquel ali's case
GetHuman: ~racquel ali - can you tell our other American Express (Australia) customers when your case took place?
~racquel ali: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to American Express (Australia), and if so, how?
GetHuman: And which of these common American Express (Australia) customer issues best describes the reason you wanted to talk to them?
(Shows ~racquel ali a list of common American Express (Australia) problems)
~racquel ali: "Complaint" was why I was trying to call.
~racquel ali's review of American Express (Australia) customer service
GetHuman: So how would you sum up your experience for GetHuman's American Express (Australia) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~racquel ali: Great number to ring, I did not wait at all. Prompt solutions to my problem. I will not hesitate to ring this number again.and I am very happy with the service! Thank you.
GetHuman: Let's quantify your experience contacting American Express (Australia). On a scale of 1 to 5, how easy is it go get help on a American Express (Australia) problem?
~racquel ali: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~racquel ali: I'd give them a four out of five on communication.
GetHuman: And what about American Express (Australia)'s ability to quickly and effectively address your problem?
~racquel ali: For that I would say one out of five.
GetHuman: And finally- any advice for other American Express (Australia) customers?
~racquel ali: Call them early in the day or late. Don't forget any personal or account information you might need for American Express (Australia) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~racquel ali taken from his American Express (Australia) customer service problem that occurred on November 15th, 2017.