American Family Insurance - Auto: PERSON WAS jOYCE rEGAN, WOW, EXCELLENT, KNEW MO...

A American Family Insurance - Auto customer review by GetHuman user ~NAGERTTOCS from November 1st, 2017

Background on ~NAGERTTOCS's case

GetHuman: ~NAGERTTOCS - can you tell our other American Family Insurance - Auto customers when your case took place?
~NAGERTTOCS: Yup. It was evening, on October 23rd.
GetHuman: Did you reach out to American Family Insurance - Auto, and if so, how?
~NAGERTTOCS: I used the 800-692-6326 number I found for on the GetHuman American Family Insurance - Auto customer phone number page I was on: American Family Insurance - Auto Customer Service Phone Number
GetHuman: And which of these common American Family Insurance - Auto customer issues best describes the reason you wanted to talk to them?
(Shows ~NAGERTTOCS a list of common American Family Insurance - Auto problems)
~NAGERTTOCS: "None of those really matches why I wanted to call American Family Insurance - Auto that day." was why I was trying to call.

~NAGERTTOCS's review of American Family Insurance - Auto customer service

GetHuman: So how would you sum up your experience for GetHuman's American Family Insurance - Auto customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NAGERTTOCS: PERSON WAS jOYCE rEGAN, WOW, EXCELLENT, KNEW MORE ABOUT INSURANCE THAN i DID ABOUT THE BACK OF MY HAND, ABSOLUTELY EXCELLENT, IF YOU NEED INSURANCE IN APACHE AZ, DEFINETLY CALL HER.
GetHuman: Let's quantify your experience contacting American Family Insurance - Auto. On a scale of 1 to 5, how easy is it go get help on a American Family Insurance - Auto problem?
~NAGERTTOCS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NAGERTTOCS: I'd give them a three out of five on communication.
GetHuman: And what about American Family Insurance - Auto's ability to quickly and effectively address your problem?
~NAGERTTOCS: For that I would say two out of five.
GetHuman: And finally- any advice for other American Family Insurance - Auto customers?
~NAGERTTOCS: Call them early in the day or late. Don't forget any personal or account information you might need for American Family Insurance - Auto to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NAGERTTOCS taken from his American Family Insurance - Auto customer service problem that occurred on October 23rd, 2017.

American Family Insurance - Auto

4.00 of 5 stars | 26 reviews

~NAGERTTOCS's American Family Insurance - Auto Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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