American Standard Companies, Inc.: I have had issues with two toilets I have recen...
A American Standard Companies, Inc. customer review by GetHuman user ~jjones from November 19th, 2017
Background on ~jjones's case
GetHuman: ~jjones - can you tell our other American Standard Companies, Inc. customers when your case took place?
~jjones: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to American Standard Companies, Inc., and if so, how?
GetHuman: And which of these common American Standard Companies, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~jjones a list of common American Standard Companies, Inc. problems)
~jjones: "Complaint" was why I was trying to call.
~jjones's review of American Standard Companies, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's American Standard Companies, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jjones: I have had issues with two toilets I have recently purchased. The American Standard customer service representatives on both occasions provided the best service possible in resolving the problems. I wish all customer service reps provided the same friendly and quality service. Thanks Pauline. Outstanding!*Jeffrey S. Jones
GetHuman: Let's quantify your experience contacting American Standard Companies, Inc.. On a scale of 1 to 5, how easy is it go get help on a American Standard Companies, Inc. problem?
~jjones: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jjones: I'd give them a one out of five on communication.
GetHuman: And what about American Standard Companies, Inc.'s ability to quickly and effectively address your problem?
~jjones: For that I would say one out of five.
GetHuman: And finally- any advice for other American Standard Companies, Inc. customers?
~jjones: Call them early in the day or late. Don't forget any personal or account information you might need for American Standard Companies, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jjones taken from his American Standard Companies, Inc. customer service problem that occurred on November 12th, 2017.