American Standard Companies, Inc.: They answered as A.S., played two long advertis...
A American Standard Companies, Inc. customer review by GetHuman user ~z from November 19th, 2017
Background on ~z's case
GetHuman: ~z - can you tell our other American Standard Companies, Inc. customers when your case took place?
~z: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to American Standard Companies, Inc., and if so, how?
GetHuman: And which of these common American Standard Companies, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~z a list of common American Standard Companies, Inc. problems)
~z: "Warranty claim" was why I was trying to call.
~z's review of American Standard Companies, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's American Standard Companies, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~z: They answered as A.S., played two long advertisements first then the options were for anything but american standard, and no option for a living being.
GetHuman: Let's quantify your experience contacting American Standard Companies, Inc.. On a scale of 1 to 5, how easy is it go get help on a American Standard Companies, Inc. problem?
~z: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~z: I'd give them a three out of five on communication.
GetHuman: And what about American Standard Companies, Inc.'s ability to quickly and effectively address your problem?
~z: For that I would say two out of five.
GetHuman: And finally- any advice for other American Standard Companies, Inc. customers?
~z: Call them early in the day or late. Don't forget any personal or account information you might need for American Standard Companies, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~z taken from his American Standard Companies, Inc. customer service problem that occurred on November 15th, 2017.