American Standard Companies, Inc.: just bought a toilet cadet * with slow closing...
A American Standard Companies, Inc. customer review by GetHuman user ~michael wildermuth from November 17th, 2017
Background on ~michael wildermuth's case
GetHuman: ~michael wildermuth - can you tell our other American Standard Companies, Inc. customers when your case took place?
~michael wildermuth: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to American Standard Companies, Inc., and if so, how?
GetHuman: And which of these common American Standard Companies, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~michael wildermuth a list of common American Standard Companies, Inc. problems)
~michael wildermuth: "Returns" was why I was trying to call.
~michael wildermuth's review of American Standard Companies, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's American Standard Companies, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael wildermuth: just bought a toilet cadet * with slow closing lid and the fastener for the seat is a increadably pain to tighten and stay tight whats wrong with a regular nut ????? it wont stay locked
GetHuman: Let's quantify your experience contacting American Standard Companies, Inc.. On a scale of 1 to 5, how easy is it go get help on a American Standard Companies, Inc. problem?
~michael wildermuth: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael wildermuth: I'd give them a two out of five on communication.
GetHuman: And what about American Standard Companies, Inc.'s ability to quickly and effectively address your problem?
~michael wildermuth: For that I would say one out of five.
GetHuman: And finally- any advice for other American Standard Companies, Inc. customers?
~michael wildermuth: Call them early in the day or late. Don't forget any personal or account information you might need for American Standard Companies, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael wildermuth taken from his American Standard Companies, Inc. customer service problem that occurred on November 10th, 2017.