Amtrust Bank: This bank is a bottom feeder, their website is...
A Amtrust Bank customer review by GetHuman user ~AMTrust Bank Mortgage RUN DONT from November 12th, 2017
Background on ~AMTrust Bank Mortgage RUN DONT's case
GetHuman: ~AMTrust Bank Mortgage RUN DONT - can you tell our other Amtrust Bank customers when your case took place?
~AMTrust Bank Mortgage RUN DONT: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Amtrust Bank, and if so, how?
GetHuman: And which of these common Amtrust Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~AMTrust Bank Mortgage RUN DONT a list of common Amtrust Bank problems)
~AMTrust Bank Mortgage RUN DONT: "Setup an account" was why I was trying to call.
~AMTrust Bank Mortgage RUN DONT's review of Amtrust Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Amtrust Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AMTrust Bank Mortgage RUN DONT: This bank is a bottom feeder, their website is horrible. Don't get a mortgage or a loan, they post them late on purpose. And we all know their website goes down, ironically just about the time you need to pay the bill so not to incur a late fee! on purpose - you bet. Run don*t walk.
GetHuman: Let's quantify your experience contacting Amtrust Bank. On a scale of 1 to 5, how easy is it go get help on a Amtrust Bank problem?
~AMTrust Bank Mortgage RUN DONT: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AMTrust Bank Mortgage RUN DONT: I'd give them a five out of five on communication.
GetHuman: And what about Amtrust Bank's ability to quickly and effectively address your problem?
~AMTrust Bank Mortgage RUN DONT: For that I would say five out of five.
GetHuman: And finally- any advice for other Amtrust Bank customers?
~AMTrust Bank Mortgage RUN DONT: Call them early in the day or late. Don't forget any personal or account information you might need for Amtrust Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AMTrust Bank Mortgage RUN DONT taken from his Amtrust Bank customer service problem that occurred on November 3rd, 2017.