Apple: You have listed nepal under india....nepal is s...
A Apple customer review by GetHuman user ~Kazi from November 22nd, 2017
Background on ~Kazi's case
GetHuman: ~Kazi - can you tell our other Apple customers when your case took place?
~Kazi: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows ~Kazi a list of common Apple problems)
~Kazi: "Dispute a Charge" was why I was trying to call.
~Kazi's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kazi: You have listed nepal under india....nepal is seperate country....country of mount everest...countru of Buddha...so if u want to put cities like kathmandu...lalitpur...bhaktapur under the country nepal.....u must try to know the truth and work on it....not by guess...as u people are the professional not a kid
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
~Kazi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kazi: I'd give them a three out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
~Kazi: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple customers?
~Kazi: Call them early in the day or late. Don't forget any personal or account information you might need for Apple to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kazi taken from his Apple customer service problem that occurred on November 17th, 2017.