Applebee's: My father had gotten me gift cards for Christma...
A Applebee's customer review by GetHuman user ~Kathy Ann from November 25th, 2017
Background on ~Kathy Ann's case
GetHuman: ~Kathy Ann - can you tell our other Applebee's customers when your case took place?
~Kathy Ann: Yup. It was late at night, on November 16th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy Ann a list of common Applebee's problems)
~Kathy Ann: "Cancel a reservation" was why I was trying to call.
~Kathy Ann's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy Ann: My father had gotten me gift cards for Christmas . I am a vegitarian. My husband and I went to Applebee's for New Year's Eve . I could not believe Applebee's no longer has veggie burgers. If you don't eat meat avoid this restaurant . Very disappointed and I will NEVER return as my father had purchased $*** in gift cards this last Christmas and will also purchase another gift card with applebees. Goodbye applebees. We used to love you but you are now history.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~Kathy Ann: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy Ann: I'd give them a two out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~Kathy Ann: For that I would say five out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~Kathy Ann: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy Ann taken from his Applebee's customer service problem that occurred on November 16th, 2017.