Applebee's: had a complaint about the service and when ihe...
A Applebee's customer review by GetHuman user GetHuman-109301 from November 24th, 2017
Background on GetHuman-109301's case
GetHuman: GetHuman-109301 - can you tell our other Applebee's customers when your case took place?
GetHuman-109301: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-109301 a list of common Applebee's problems)
GetHuman-109301: "Make a reservation" was why I was trying to call.
GetHuman-109301's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-109301: had a complaint about the service and when ihe manager on duty a little short black lady she came over as if she was unconcerned.Was told when i left that she more concerned when the dealers come in there. Maybe the corporate need to check in to that.* never will go to beaufort applebees again
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-109301: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-109301: I'd give them a three out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-109301: For that I would say two out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-109301: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-109301 taken from his Applebee's customer service problem that occurred on November 19th, 2017.