Applebee's: Owensboro,KY. Server took order,returned with b...

A Applebee's customer review by GetHuman user ~harley from November 18th, 2017

Background on ~harley's case

GetHuman: ~harley - can you tell our other Applebee's customers when your case took place?
~harley: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to Applebee's, and if so, how?
~harley: I used the 888-592-7753 number I found for on the GetHuman Applebee's customer phone number page I was on: Applebee's Customer Service Phone Number
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~harley a list of common Applebee's problems)
~harley: "Cancel a reservation" was why I was trying to call.

~harley's review of Applebee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harley: Owensboro,KY. Server took order,returned with bill,otherwise never saw her (Heather).Had food prob.Mgr fixed.Wanted dessert,same.Left $*tip on$** order.Bad srvc
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~harley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harley: I'd give them a one out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~harley: For that I would say five out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~harley: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~harley taken from his Applebee's customer service problem that occurred on November 9th, 2017.

Applebee's

1.60 of 5 stars | 53 reviews

~harley's Applebee's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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