Applebee's: Rude hostesses and cold food
A Applebee's customer review by GetHuman user GetHuman-mph from December 2nd, 2017
Background on GetHuman-mph's case
GetHuman: GetHuman-mph - can you tell our other Applebee's customers when your case took place?
GetHuman-mph: Yes. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mph a list of common Applebee's problems)
GetHuman-mph: "Complaint" was why I was trying to call.
GetHuman-mph's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mph: Rude hostesses and cold food
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-mph: The hostesses rolled their eyes and complained to each other about us wanting to sit at a booth. When we did get seated and ordered the food was barely warm.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-mph: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mph: I'd give them a two out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-mph: For that I would say three out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-mph: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mph taken from his Applebee's customer service problem that occurred on November 26th, 2017.