Applebee's: My parents eat at applebee in vanc., washington...
A Applebee's customer review by GetHuman user GetHuman-5762 from November 20th, 2017
Background on GetHuman-5762's case
GetHuman: GetHuman-5762 - can you tell our other Applebee's customers when your case took place?
GetHuman-5762: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-5762 a list of common Applebee's problems)
GetHuman-5762: "Delivery problem" was why I was trying to call.
GetHuman-5762's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-5762: My parents eat at applebee in vanc., washington off **th st. Atbleast once a week and never have had such poor service. I joined them for dinner tonight and it was lousy! We had to ask for everything, they forgot my salad, I had to ask for it once I got the waiters attention. Then they gave my dad reg potatos instead of the garlic mashed potato. We had to get a different waiter to fix that. Finally my mom and I asked the manager as he went by for * more diet cokes. We waited, then we saw him watching one of the tvs that are around the restaurant. ** min later our waiter came with our bills, never asked if we wanted dessert. Very poor service all the way around!!!
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-5762: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-5762: I'd give them a one out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-5762: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-5762: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-5762 taken from his Applebee's customer service problem that occurred on November 11th, 2017.